PreHire help centre
How reference checks work on PreHire — for employers, candidates and referees.
PreHire runs reference checks and reports the evidence: what we checked, what came back, and where we could not confirm something. The pages below cover the whole journey, whichever end of it you are at.
Getting started
New to PreHire? How checks work, what they cost, and how to begin.
For employers
Raise checks, track progress, read reports, manage your organisation.
For candidates
Consent, nominate referees, replace a referee, withdraw consent.
For referees
Complete a reference in about three minutes, and how your answers are used.
Account and billing
Credits, pricing packs, buying credits, returns and refunds.
FAQ
Common questions, and what to do when something does not look right.